Lunia Technologies Pvt Ltd, referred to as “us”, “we”, or “our,” operates the website www.Consultium.io (“Consultium”), collectively known as the “Sites” or the “Platforms”. This information page outlines our policies regarding the collection, utilization, and disclosure of personal information obtained from Site users.
Additional Definitions:
Clients (“Users”): individuals who request assistance from experts on the Site.
Mentors: experts offering services to Clients or contributing content on the Site.
We employ your personal information solely for service provision and Site enhancement. By using the Site, you consent to the collection and utilization of information in line with this policy. Unless defined otherwise in this Privacy Policy, the terms maintain the same meanings as specified in our accessible Terms and Conditions at Consultium.io.
1. Information Collection and Reception
1.1 Data You Provide
This includes information actively provided during Site actions like account creation, profile completion, and payment events.
While using our Site, we may request certain pieces of personally identifiable information to contact or identify you. This “personal information” may comprise your name, email address, profile photo, and payment details.
You might also furnish us with non-identifying data during Site use, such as additional profile information like expertise, timezone, and language.
1.2 Automatically Collected Information
Apart from user-provided data, we collect information during Platform use, including usage details and log data.
Usage Information
We gather details regarding your interactions with the Platform, encompassing requests posted, session history, freelance jobs, page views, liked and followed posts, and payment records.
Log Data and Device Information
Similar to other site operators, we collect information sent by your browser during Site visits (Log Data). This may include your computer’s IP address, browser type, visited pages, visit time, duration, and other statistics.
Cookies
Cookies are files with data amounts, potentially including an anonymous unique identifier, sent by a website to your browser and stored on your computer’s hard drive. We utilize cookies to collect information, although you can opt to refuse them. Refusal may restrict access to certain Site sections. See our full cookie policy here.
1.3 Data Collected from Third Parties
When linking, connecting, or logging into your Consultium account through a third-party service (e.g., Google, Twitter, GitHub), that service may forward information like your email and profile details. The control and variety of this information rely on the service or your privacy settings at that service.
2. Use of Personal Information
2.1 Application of Personal Information
To send emails and communications, for legal compliance, to improve and maintain the Site, for billing and administrative tasks, to prevent fraud and abuse, to maintain and display public profiles, for marketing purposes, for data analysis, and for testimonials and success stories.
2.2 Disclosure of Personal Information to Third-Party Services
We may reveal your information to third-party service providers or advertising partners for specific purposes, such as to assist in email notifications or fraud detection.
3. Updating and Deleting Information
Users can update account and profile information from the Account Settings and Profile page. Account deletion leads to the permanent removal of all stored personal data, although some may be retained as required by law or due to ongoing payment disputes.
4. Data Storage, Retention, and Security
Your Personal Information is password protected, stored on secured servers hosted by trusted third-party vendors. We maintain server and event logs. By using our Services, you agree to data transfer, storage, and utilization in various countries.
We may retain personal information under circumstances such as legal obligations, fraud suspicion, or ongoing disputes.
While we take security seriously, we cannot guarantee 100% security. We strive to employ suitable measures to protect your personal data.
5. Changes To This Privacy Policy
We might update this Privacy Policy, with notifications posted on the Site. It’s advisable to periodically review for any changes.
6. Contact Us
For any queries regarding this Privacy Policy, please contact our support team.